Organizational Psychologist and HR leader with 15+ years of experience in people strategy, organizational development, and business transformation across the U.S. and Latin America. Background spans multi-site, retail, frontline, and growth-stage organizations, with a focus on building people processes that strengthen culture, accountability, and operational consistency.

At StarTouch One, Jael leads scalable HR practices that align business needs with employee experience and leadership growth, combining strategic partnership, workforce planning, performance management, and manager coaching. Known for her human-centered approach and ability to translate complex people challenges into clear action.